Think Bank - Direct Connect OL-220-A

System
System Member admin
edited March 26 in Errors and Troubleshooting (Windows)

This discussion was created from comments split from: Never ending issues with Quicken bank connection issues!.

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  • Jan Ingle
    Jan Ingle Member ✭✭

    I started having transaction download issues around March 8, 2025 as well. Windows 11. Think Bank- Direct Connect. OL-220-A error when trying to download. I tried resetting my account in online services and received an error stating the reset failed and to contact Quicken Support. This account is stuck in error recovery mode. I sent the COM log to the bank where you can clearly see the failure after Mar 8. They don't see anything wrong on their end. Is this part of the known issue? Are connections blocked here too? Thanks.

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @Jan Ingle,

    I apologize that you have not yet received a response.

    Are you still experiencing this issue with Think Bank?

    Let me know!

    -Quicken Jasmine

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    https://community.quicken.com/discussion/comment/20483221#Comment_20483221

    Just checking in!

    -Quicken Jasmine

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