E-mail from Quicken regarding Citibank connection method change

CaliQkn
CaliQkn Quicken Windows Subscription Member ✭✭✭✭
edited March 27 in Download, Add/Update Accounts (Windows)

This is the E-mail Quicken sent about the change in the Citibank connection method. It looks like no one bothered to proof-read it.

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I do not have a Citibank account or credit card, so at first, I thought it was spam because they are usually riddled with spelling and grammatical errors.

😕Sheesh! Hopefully this is not indicative of how the new connection was rolled out.

Comments

  • Geobrick
    Geobrick Member ✭✭✭✭
    edited March 27

    it's real. I got the email too. I tried one step update tonight and a note pops up saying my financial Institution (citibank retail card account) connection needs an update. I tried going through with it but the citibank side was down and I wasn't able to sign in. I tried again 3 minutes later and it work.

  • CaliQkn
    CaliQkn Quicken Windows Subscription Member ✭✭✭✭

    Yes it's real. That is my point. The E-mail from Quicken is poorly written and wasn't proofread.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @CaliQkn,

    We appreciate you bringing this to our attention! I have forwarded this internally so the appropriate team can be notified.

    Thank you!

    -Quicken Anja
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