Quicken Classic Category Selection Corruption

kevin17@

While typing in category name, Quicken offers several suggestions narrow the list with more characters typed. List is down to 4 entries, Quicken highlights one suggestion which is correct. I tab to select the suggestion. But QK fills category with something not in the suggestion list, AND a closed account.

At first I didn't even notice because the transaction view showed only the first 6 characters. It wasn't until I didn't see the transaction in the expected account (category).

Two major issues here with transaction entry: 1) Quicken isn't using the highlight item 2) Quicken blindly uses a CLOSED account.

Anyone else experience this?

P.S. This is just latest in a series of integrity/corruption issues. And yes, have done all the usual File Validate, Super Validate, Copy to new File; have spent many hrs with QK support. Reminders are broken, corrupting split transactions. File Validate persistently reported "fixed reminder" that doesn't exist. Account reconciliation increasingly failing. Longing for the days when QK just worked!!

Quicken Anja

Hello @kevin17@,

We appreciate you taking the time to bring this issue to our attention.

I attempted to replicate the issue but was not successful, so I will need to gather some additional information.

Could you please provide the following details?

• Where is your Quicken data file stored? Is it on your local hard drive (C: Drive) or a cloud-based/external drive (e.g.: OneDrive, DropBox, USB, etc.)?
• When did this issue first start occurring?
• Were there any significant changes to your system or software before the issue began (updates, new installations, etc.)?

Additionally, could you please provide screenshots of what you are seeing? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

Your answers will help us diagnose the issue more effectively.

Thank you!

Quicken Anja

Hello again,

We haven't heard back from you in a while. Do you still need assistance?

Thank you!

Quicken Anja

Hello again,

Due to the lack of response, I went ahead and closed this post.

If you still require assistance, please feel free to start a new post.

Thank you!