Lock on memorized payee list is not working for me

Member ✭✭

Unless I don't understand how "lock" is supposed to work, it does not seem to work for me. Most of my payees are locked and are 50/50 splits. Every time I enter these transactions the split amount updates. This is especially frustrating because if a split transaction is not "even" then it will not split 50/50 anymore. It uses the "new" amounts to split the amount and it is always wrong.

My other settings for QuickFill… could any of these settings be overwriting the "Lock" setting?

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thanks

Comments

  • Moderator mod

    Hello @gayste,

    We appreciate you reaching out to tell us about the issue you’re experiencing!

    To investigate further and attempt to replicate the behavior, I’d like to gather a few additional details:

    • Does this happen with specific split transactions, or is it affecting all split transactions that have locked payees?
    • When did you first notice this issue began?
    • Could you please provide a few examples of transactions where this is occurring?

    Additionally, if possible, it would be helpful if you could provide screenshots of what you are seeing. If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Thank you!

    -Quicken Anja
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