Transaction Needs Attention

Question

When I go to my "Bills and Income" screen, it shows two transactions "NEEDS ATTENTION" and under each transaction is says "Biller Connection Requires Attention".  I try clicking the "Fix It" button on the faux check on the screen, but it comes back with "We're working on linking with Spokane Teachers Credit Union. We'll let you know if we need anything else."  Then it tells me to wait 2-3 days.  Well, this has been going on for 2-3 weeks now, and I can't remove the pending transactions.  How do I get rid of them?

Quicken Jasmine · Answer

https://community.quicken.com/discussion/comment/20487685#Comment_20487685

You are very welcome! Don't hesitate to reach back out after some time to check on the status of the biller again if you are still experiencing this issue!

jchausmann · Answer

Thank you very much, Jasmine - I'll wait another week or two.

Thanks!

John

Quicken Jasmine · Answer

Hello @jchausmann,

Thanks for reaching out. I’ve checked the internal status of Spokane Teachers Credit Union, and it is currently showing as degraded. Our teams are aware of the issue and are working to resolve it.

At this time, there’s no estimated time for a fix and no further details available. I understand the inconvenience, and we appreciate your patience as we continue working on it.