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Connection issue

h stansfield

I have previously been able to use Direct Connect with a bank called Partner's Bank of New England. A month or so ago, it stopped working. When I try to redo the connection, I get to a screen that tells me to sign in to my bank using my browser—I click that and get a message that quicken is unable to connect. Do not contact the bank, and try again in a few hours.

Quicken Business and Personal R62.16

Windows 11, using Chrome as my main browser

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Comments

Quicken Jasmine

Hello @h stansfield,

Thanks for reaching out!

If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed.

Let me know!

h stansfield

Here are screen shots