How do I zero out securities value?

Question

I transferred all shares from one Quicken account to another.  The transfer transaction shows up in the two accounts as Shares Removed and Shares Added.  Holdings indicates zero shares (i.e., no securities are listed in Holdings), with a correct cash balance.  However, there is still a substantial securities value, which is negative.  I had no fractional shares, and have no Place Holder entries.  I'd like to force the securities value to zero.  Please help!

Quicken Anja · Answer

Hello again,

Due to the lack of response, I went ahead and closed this post.

If you still require assistance, please feel free to start a new post.

Thank you!

Quicken Anja · Answer

Hello again,

We haven't heard back from you in a while. Do you still need assistance?

Thank you!

Quicken Anja · Answer

Hello @Steven_75,

We appreciate you bringing this to our attention!

Could you please provide a screenshot of what you are seeing? If needed, please review this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

Thank you!