Will Quicken ever fix Opening Balance issue?

mikek753b
mikek753b Member ✭✭✭✭
in Download, Add/Update Accounts (Windows)

Hi Quicken,

It has been for over 4 years for me, while it isn't fixed.

Is there any ETA for the fix?

This is my old 3 pages thread

https://community.quicken.com/discussion/7913618/quicken-changes-opening-balance-for-no-reason-and-without-a-notice

There are many similar threads, while all were closed and there is no fix or any ETA for the fix.

Yes, I inserted 2nd transaction with correct value and the Memo about the opening balance, and keep 1st transaction with 0.00.

The Quicken keeps changing that 1st transaction, even it's set as "R" to wrong value that distorts Ending Balance.
Yes, I had to check for the 1st account transaction is its expected 0.00 every time before start looking for missing real transactions.

Best Regards
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Answers

  • CaliQkn
    CaliQkn Quicken Windows Subscription Member ✭✭✭✭

    @mikek753b I have created a category for opening balances called "Opening Balance". I don't use "self-transfers" for opening balance transactions.

    image.png

    I think using "self-transfer" transactions that Quicken automatically creates might be the issue.

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭

    I have had good luck with the accounts that start with a zero balance to just delete that opening balance transaction.

    As for the rest, not only does Quicken Inc not give estimates on any features/fixes, I believe in this case the reason it isn't fixed is because they can't figure out what is causing it and therefore are incapable of fixing it.

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  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    I just wish they'd finally fix this issue.

    • When an account is reactivated, the existing Opening Balance transaction is OFF LIMITS and must never be changed.
    • Only when a new account is created and transactions are download into an otherwise empty register for the first time can and should an Opening Balance transaction be created.
  • Bob@45
    Bob@45 Member ✭✭✭✭

    I agree with both Chris_QPW and UKR — 1) Quicken cannot figure out why it's happening. 2) The Opening Balance transaction should never ever ever be updated.

    It should not be difficult to find anywhere/everywhere in the code where the Opening Balance record is created or updated, and add a check to see "does this opening balance record already exist?" If it exists. DO NOT CHANGE IT.

    This is just one of the reasons I consider Quicken to be a very low quality product. The only reason I continue to use it after 30+ years is that it's the only product that comes close to meeting my needs.

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