Quicken for mac canada cannot connect to Scotiabank

chunkitchris

I just upgraded Quicken with Version 8.2 (Build 801.56902.100) and Quicken cannot access Scotiabank anymore. Here is the message:

"Quicken cannot connect to this account"

"Connection to Scotia bank. is unavailable right now. Please try again later. If this error persists for more than 24 hours, please contact Quicken care. (FDP-102)"

   Error Status: error
     Agg Status: FI_TIMEOUT
     Error Code: FDP-102
       WCC Code: CC-502
         Detail: Retry. Auth token Value not found in header
           Days: 1
        Snoozed: 0
        created: 2025-05-08 02:42:39 +0000
       modified: 2025-05-08 03:01:23 +0000
       lastSeen: 2025-05-08 03:01:23 +0000
          Count: 7
          fiBID: 21084
         fiName: Scotia bank
       CER GUID: EA949A4D-CD3E-43F4-AA00-5B92288BA61F
     aggChannel: FDP_DEFAULT

UKR

If you haven't done so already and if the problem still persists, please contact Quicken Support on the phone during posted hours of operation and report this as an Online Banking issue. Let Support review your download log files for possible escalation to higher support levels.