I keep getting an error message saying" We encountered a problem processing your request. Please try again later." every day. When I try to log into my Shell credit card site account with the same Login information.
Same with Exxon Credit card
Hello @nyirishman1877,
We appreciate you taking the time to reach out about this issue!
Just to clarify—are you seeing this error when trying to add the Shell and Exxon credit card accounts to Quicken, or when trying to update them? I checked internally and don’t currently see either of those financial institutions listed in your file, so this info will help narrow things down.
To better assist, can you also answer the following:
Lastly, if possible, could you please include a screenshot of the error you’re seeing? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.
Looking forward to your reply!
Hello,
Yes, I am seeing this error when trying to log into the account to link it to my Quicken software.
It is stored on my C drive the file.
I disabled my antivirus software as your suggested. Same issue still.
Started first occurring last month.
No Major system updates at all. Image below
