Connectivity Issues with Online Banking Accounts

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System Member admin
edited June 22 in Errors and Troubleshooting (Windows)

This discussion was created from comments split from: StarOne FCU connection with Mac Classic.

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  • Sandi Spires
    Sandi Spires Quicken Windows Subscription Member ✭✭✭

    I've been having similar problems on Windows. In some cases, it shows an error but has actually downloaded.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Sandi Spires,

    We appreciate you reaching out!

    Since you are on Windows, I went ahead and split your comment off into it's own thread and in a Windows category.

    Are the issues you are experiencing also with StarOne FCU, or with a different financial institution? If the latter, please provide the name of the financial institution(s) you are having trouble with and elaborate on what exactly you are experiencing (e.g., are you seeing error messages/codes, unable to download but with no error, etc.)?

    Additionally, it would also be helpful if you could provide a screenshot of what you are seeing. If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • Sandi Spires
    Sandi Spires Quicken Windows Subscription Member ✭✭✭

    Sorry, slow to see this, Anja. I had sent the info via Quicken problem report. It seems to be working fine, now.

  • Quicken Anja
    Quicken Anja Moderator mod
    https://community.quicken.com/discussion/comment/20491857#Comment_20491857

    Thanks for the update! Glad to hear that it is working now. 🙂

    -Quicken Anja
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