Regions bank OL-220 error

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This discussion was created from comments split from:

Regions Bank not recognizing Password

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  • Hondo
    Hondo Quicken Windows Subscription Member ✭✭
  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod
    edited May 13

    Hello @Hondo,

    Thank you for letting us know you're seeing an OL-220 A error when you try to update your accounts. To troubleshoot this issue, please follow these steps from our article on OL-220 errors:

    1. If you use a VPN, please temporarily disable the VPN and try again with the VPN off.
    2. Open Tools > One Step Update Summary to find the bank where this OL error is presented. Also, verify the exact error code you are getting to confirm it is one of the errors covered here.
    3. Open the register for this bank account.
    4. Click Account Actions (button or gear icon) at the top right of the register.
    5. Select Update Now. There was an error displaying this embed.

    If the steps above do not resolve the issue, please wait 24 hours and try again. This issue can sometimes be caused by temporary server issues.

    Please let me know how it goes!

    Quicken Kristina

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  • Galen Gautreaux
    Galen Gautreaux Quicken Windows 2017 Member ✭✭✭

    I'm getting this error today, as well. Very frustrating.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Galen Gautreaux,

    We appreciate you adding to this discussion!

    A ticket has just been reopened regarding this error, though we do not have an ETA on resolution at this time. In the meantime, if you wish to contribute to the investigation, please navigate to Help > Report a problem and add Attn: CTP-12963 to the title/subject line.

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    Thank you!

    -Quicken Anja
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