This was the first time this happened. I lost internet for 3 days and tried to enter transactions. It took >5 minutes for for Quicken to load, if it loaded at all. And it never loaded fully, or kept crashing and had to be closed via task manager. However I am not sure if the issue is with Quicken or with the location my Quicken files are stored. Here's a bulleted breakdown:
- Quicken installed and used on my desktop and laptop - Both running Windows 11 Pro.
- All the Quicken files are in their own folder, in OneDrive fro business.
- All OneDrive files are set to mirror ("Always keep on this device") locally.
- Troubleshooting steps. No improvement at all:
- Obs.: While I normally open Quicken and it already knows the location of the last file used, I clicked directly on the .QDF files for these attempts.
- Copied the Quicken folder to a "regular" OneDrive account.
- Copied the Quicken folder to a Google Drive. Same local "mirror configurations as OneDrive.
- Copied to a local folder in the computer's drive.
- Tried all steps on both the laptop and desktop.
- Tried the same steps with locally stored backups.
Got my internet back today and everything works as normal. So, is it Quicken, trying to authenticate my account before letting me use it, the file location, or something else? If it's Quicken restricting me from using the software, is there a temporary "grace period"? I will be travelling soon for 3 months to a location where there might be minimal and spotty internet service.
Tks in advance