I see a number of recent posts concerning the Quicken-Schwab connection. But since my issue differs somewhat, I'll start a new thread, and would like to know if others are seeing this.
About a month or so ago, when updating my Schwab brokerage and bank accounts, I started receiving the CC-800 "Needs Your Attention" error message: "It appears that one or more account(s) at Charles Schwab & Co. Inc. have been deleted." Well that sure got my attention! It's a pretty scary proposition to think one of your accounts was deleted!
First thing I did was log into Schwab to check. Nope! All accounts still there, and appear to be fine. Nevertheless, since the Quicken error did not go away, I clicked the "Fix It" button, and followed the procedure to add the accounts to Quicken again. I did this one by one for each of my 5 accounts, multiple times.. but the error message persists.
(Furthermore, upon re-adding the accounts, I got very odd random and varied reports of the number of days of transactions being downloaded. That's another issue I've tried to address with both Schwab and Quicken. WHY?)
Thing it.. it's a FALSE error message. The transaction from each of my Schwab accounts are still downloading just fine. I can see that in the reconnection reports, and in the account registers. Why the persistent error message? Any other Schwab clients seeing this?
So, I contacted the Quicken live support agents, and they kept insisting that I follow the procedures I already tried, with no success. [Removed - Disruptive] All I ask is make this error go away. It's unnecessarily frightening users, at least it did me, and wasting time trying to fix a problem that should be done by Quicken.
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