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Stock price error

Adience

Hi, after my regularly daily update, Qwin classic just updated "Fidelity Large Cap Growth Index Fund" SFPGX's historical price to some obscene number. It's of course messing everything up. here is what i's Qwin showing and what the actual stock price over the last 2 years. last pic is what's done to my portfolio YTD.

how do I fix this? I tried the "update" button on top, did nothing. I loaded an older backup, that worked, but i really don't want to have to update all the entries in register again, since beginning of the month usually requires a lot of manual updates, which I did already.

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Q97

You can manually edit the security’s price history

https://www.quicken.com/support/how-update-security-prices/#section-windows-4

Jeff76

As @Q97 suggested, you can delete the bad price or change it, just watch the date. Also, sometimes stocks change their ticker symbols without much notice which will you will need to update in Quicken.

Adience

https://community.quicken.com/discussion/comment/20493573#Comment_20493573

how do I do this? also, it was fine for many months, and just randomly happened. as you can see, the "wrong price" is only for a certain period, as of yesterday / today, the price is correct again

Jim_Harman

Errors like this sometimes occur near the date when a security splits, but I don't see any indication that FSPGX split recently.

To edit the price history, go to Tools > Security List and click on the security's name to open the Security Detail view.

At the top right, Click on More then Edit price history

Select the price you want to change then select Edit or Delete.

Jeff76

The way I do it, is go the "Investing" tab, then click on the stock in question, a security detail view pops up and you will see a "more" tab that allows you to update prices as needed.

Jim_Harman

https://community.quicken.com/discussion/comment/20493584#Comment_20493584

That would be in an Investing > Portfolio view.

[Deleted User]

@Adience as you can see, there are many ways to get to the price history screen to manually update prices. What I find is the quickest is to go to the Investing tab, right click on the security, and then select "Price History". It brings you directly to the price history screen without having to go into security details.

q_lurker

@Adience I am doubtful you have a price history problem. I am suspicious of a stock split problem. If you go back to the price history plot you first posted, and toggle the checkmark for "Split Adjust", does the graph change? If so, we need to address an erroneous split. in your data.

Jim_Harman

@Adience The correct price for the publicly traded version of FSPGX is in the $39.00 range, not the $200-250 that shows in your first plot. That would indicate either a split problem as @q_lurker says or a security mixup.

Do you hold the publicly traded version of the fund, or a a special 401(k) version? That would usually have a slightly different name and a different share or "unit" price. It should get prices from your broker rather than Quicken's quote provider.

Adience

I just checked. there is no split since inception in 2016. This is a ETF, do they ever split? the price range has been around $30 to slightly over $40. the $200 range is indeed an error.

and if you look at the 3rd chart, the error only happened in mid Feb 2025, where it cost my total portfolio value shot up by almost 3x, then it came back down early June. there is no way the price went from $30s to over $200 in 1 day in Febuary this year

Adience

@Jim_Harman to answer your second question: I have bought some FSPGX directly in my personal investment account so those would be the exact same qouted price.

Our 401K offers an intuitional version. what I basically was, on the day when I funded my 401K each year, I took the total funded amount, divided by the public FSPGX price on that day, and record the # of shares I would have gotten into Quicken. This has always given me a very close tracking of my total portfolio value when Quicken picks up the daily price change of FSPGX.

Reason I did this is because Quicken doesn't connect to Empower.

Adience

https://community.quicken.com/discussion/comment/20493600#Comment_20493600

There is too many days to edit, it's not possible / impractical to do. when I loaded a backup from a few days ago, the price history is correct. is there a way to simply refresh the historical price from whatever date provider Quicken uses?

Adience

I went to top right, "More" > "Download Historical Prices" and only for FSPGX. now look at this "new" historical price, which is different but still wrong. The system must be pulling 2 different securities for certain days.

is there no way to fix this besides editing every single day since mid Feburary 2025 (when I started buying FSPGX)

[Deleted User]

@Adience double check the fund ID you are using for that fund in Quicken. Those "wrong" prices are for AAPL (Apple Inc.)

If you have the correct FSPGX, then the price feed, or the historical prices are wrong.

[Deleted User]

@Adience it could be also that originally the fund ID was setup as AAPL and changed later, but the price history was not copied over for the correct fund ID.

Jim_Harman

FSPGX is a mutual fund, not an ETF, but I agree it has not split.

I just checked in a test file and the quotes from Quicken's quote provider are correct for FSPGX, currently $39.71.

The fact that the bad prices are for AAPL indicates that they have been coming from Quicken's Real time quotes. That option is enabled at Edit > Preferences > Investments. Is that option enabled, and did you recently add or change the ticker symbol for this security?

If so I think I know how to correct this.

[Deleted User]

@Jim_Harman could my second post be also a reason why the prices are wrong. If the fund ID was corrected but prices were not corrected?

Jim_Harman

@CaliQkn When you say Fund ID, do you mean Ticker Symbol? If so, I suppose that is possible.

But there is a longstanding bug where if Real time quotes is enabled and a security's ticker symbol is blank, it downloads quotes for the first ticker alphabetically in your Security List, often AAPL. See this discussion

https://community.quicken.com/discussion/7922590/erroneous-price-repeatedly-inserted-into-4-separate-securities

[Deleted User]

@Jim_Harman yes sorry, I use those terms interchangeably. I have had issues myself when I correct a Fund ID on Quicken, but forget about fixing the price as well.

I didn't know about that bug. But I definitely can see where it can be a big issue.

@Adience do you have the security AAPL set up in Quicken?

Adience

https://community.quicken.com/discussion/comment/20493639#Comment_20493639

I do and it also has some weird fluctuations.

I just restored from a backup from 2 days ago. historical prices now look correct…. Iooks like I just need to redo some manual entries that I did yesterday….. 😓

[Deleted User]

@Adience double check your Fund IDs (Tickers) for the two funds. And per @Jim_Harman 's comment, also make sure that all your funds have a Fund ID in the security setup.

It looks like your restored data file now has the correct prices for the two funds which is great, but the mystery is what happened in the last two days to cause this issue? It would be good to know so you can prevent it from happening again.

Adience

https://community.quicken.com/discussion/comment/20493644#Comment_20493644

when you say "fund ID", do you mean the "Symbol" on the left side?

If so, they look correct to me. I restored the backup with the "incorrect pricing" again to check.

I would love to find out what happened since yesterday, but I don't know how….

[Deleted User]

@Adience yes Fund ID is symbol. It is certainly a mystery as to what happened. It's almost like the two funds were melded together or got confused with each other. It could the issue that @Jim_Harman brought up, or a system hiccup.

But it all seems to look good now. For the time being, make a lot of backups. But, hopefully, this issue is a one time event.

Adience

i just wish Quicken had a lot less of these one time events… I find myself having to redo work more in this software than I can even remember…..