Why did Quicken develop duplicate entries for many transactions?

libryellen
libryellen Quicken Windows 2016 Member

In the past 2 -3 weeks many previous entries in my Quicken (R62.16) developed duplicates. I called Quicken Help but the tech had no suggestions except to manually delete the duplicates.

I enter all my transactions manually and do not back up to the cloud.

does anyone have any suggestions?

Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Do you download into any of the accounts that experienced duplicates? If so, have you recently changed the download method, say from Web Connect to Express Web connect (or a change involving Direct Connect)?

    Do you download from QWeb or Q Mobile?

    Have you tried taking a backup and then Validating your data file? FILE, Validate and Repair file.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Gma K
    Gma K Quicken Windows Subscription Member

    Mine did the same thing in two of my accounts just overnight. I reconciled yesterday, as I do most every day, and all was fine. It created both duplicate deposits and payments for many transactions

  • Lawrence Henricksen
    Lawrence Henricksen Member ✭✭✭
    edited June 27

    [Removed - Duplicate Post]

This discussion has been closed.