one step update won't apply update "all"

rockmskm

Over a year ago I one time used one step update to only update quotes. Since then I have been unable to switch it back to default to update all accounts. I have to go into settings, check "all", it then updates all accounts. But the next time I run update it's back to only updating quotes. I check "apply" every time but nothing changes. I have to go into the settings every time I run update and check the "all" box. Every. Time. Anyone know how to fix this?

splasher

Failed to read whole post. Question removed.

CaliQkn

@rockmskm please see the attached thread for a possible solution for your issue.

https://community.quicken.com/discussion/7963458/one-step-update-download-transactions-and-balances-not-staying-checked-reopen-prev-closed-topic

Randy Wawrzyniak-Fry

https://community.quicken.com/discussion/comment/20495161#Comment_20495161

I'm not convinced that all the steps were necessary, but it did fix the issue. One thing to be aware of is that you end up with a file named QDATACpy, which you will need to rename if you want to continue with a file named QDATA you need to rename. The process also left files qdatacpy_SyncLog.dat, qdatacpy_SyncLog1.dat, and QDATACPYOFXLOG.DAT on disk which I renamed when I renamed QDATACpy. I don't know if this was necessary. I suggest that @CaliQkn add that step to the process.

There is also a ZIP file Sanitized_QDATA.zip which I do not know if I need to do something with.

CaliQkn

@Randy Wawrzyniak-Fry thank you for the feedback. When you make a data file copy, the default name has "cpy" attached to it, but you can rename it to whatever you want before the copy is made. I sometimes forget to note that. Sorry about that.

The other .dat files can be left "as-is". New ones are created once you rename your data file.

As for the "Sanitized _QDATA.zip", I don't think that was created as a part of any troubleshooting for this issue. It may have been created when you sent a "Report a problem" to Quicken Customer Support?

Randy Wawrzyniak-Fry

Thinking back on it, you're probably right about the "Sanitized _QDATA.zip" file. It has the same date, but as I look at it, it was earlier in the day. I think I started a Report a Problem on another issue and then bailed out.

I didn't know if those other files would be created, so I thought I'd mention it just in case.

Thanks

CaliQkn

@Randy Wawrzyniak-Fry if you no longer need that zip file, you can safely just delete it.