META Ticker Issue: Incorrect Price or Mislabeling [Edited]

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Vince3
Vince3 Member ✭✭
edited June 27 in Investing (Windows)

I've never had this happen before and it just started this morning. When I update my stocks, it's confusing META Class A with O'Reilly auto parts. Both securities have the correct symbol. My Quicken is running the current version. When I click on Meta from the update screen, it shows it as O'Reilly. When I go to the security screen both symbols are correct.

Is this just a "today" glitch with Quicken?

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Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Vince3,

    We appreciate you bringing this to our attention!

    Could you please provide a screenshot of what you are seeing? If needed, please review this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Thank you!

    -Quicken Anja
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  • Nekciuq969
    Nekciuq969 Quicken Windows Subscription Member ✭✭
    edited June 26

    Today, Quicken Classic Premier decided to change my META stock valuation to $39.91 from the actual close of $726.09. I reran the update several times, and I am still getting the erroneous valuation. Has anyone experienced this? If so, can anyone please tell me how to fix it? I appreciate any help you can provide.

  • bmciance
    bmciance Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited June 27

    Nope, my Meta price is fine.

    In the portfolio view you can just enter the correct price by typing over the incorrect price.

    Quicken Windows user since 1993.

  • JetCity63
    JetCity63 Quicken Windows Subscription Member ✭✭
    edited June 27

    Yes, same problem. Quick Classic Premier. No idea how to fix. Definitely a quicken bug. Super irritating.

  • miklk
    miklk Quicken Windows Subscription SuperUser, Windows Beta Beta
    edited June 27

    The problem is that you still have the meta stock symbol as fb

    You need to edit the meta security and change the ticker to meta

    PS You should also delete today's quote that came through wrong in price history.

  • bmciance
    bmciance Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited June 27
    https://community.quicken.com/discussion/comment/20496738#Comment_20496738

    I think you mean the symbol was "fb". F is and always has been Ford.

    Quicken Windows user since 1993.

  • Chuck56
    Chuck56 Quicken Windows Subscription Member ✭✭✭
    edited June 27

    I had the same issue and had to replace FB with META

  • xigiff
    xigiff Quicken Windows Subscription Member ✭✭

    I am getting the same problem. The problem I see is that the META (Ticker FB) stock quote numbers are horribly wrong, and it's showing a huge loss in that, in that it looks like the share price dropped from 723$ a share to about $40 a share…. huge impact to net worth calculations

    2025_06_27_08_29_07_Security_Detail_View_FB.jpg
  • xigiff
    xigiff Quicken Windows Subscription Member ✭✭
    https://community.quicken.com/discussion/comment/20496731#Comment_20496731

    but then we have to keep doing it, as the next download of quotes overwrites what we put in, not a workable solution.

  • bmciance
    bmciance Quicken Windows Subscription SuperUser ✭✭✭✭✭
    https://community.quicken.com/discussion/comment/20496847#Comment_20496847

    what ticker do you have? If FB, change it to META. META always gives the correct price for me.

    Quicken Windows user since 1993.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello All,

    Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this.

    We will be forwarding this issue to the proper channels to have this further investigated. However, we request that you please navigate to Help > Report a problem within your Quicken program and submit a problem report with log files and screenshots attached in order to contribute to the investigation.

    image.png

    It would also aid the investigation to include a sanitized file when submitting the problem report. A sanitized file is a data file that removes personally identifiable information so you can comfortably share this file with the Quicken team.

    While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

    We apologize for any inconvenience in the meantime! Thank you.
    (CBT-726)

    -Quicken Anja
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  • xigiff
    xigiff Quicken Windows Subscription Member ✭✭

    I did go into the help screen and followed instructions to report a problem, thanks for that suggestion.

  • Paul13
    Paul13 Member ✭✭✭

    I have same issue

  • Mike4
    Mike4 Member ✭✭✭
    edited June 28

    I think I may know what is causing FB/Meta issue. Apparently my investing accounts still had Meta listed as FB in Quicken. But, looks like there is a new security trading on the CBOE over the past few days using the ticker FB. It's at a much lower price than Meta. I guess I had some FB in my accounts when they changed to Meta and Quicken never changed it. Maybe? I changed the name and symbol for FB to Meta in Quicken and it seems to have fixed it. The new FB was listed on the CBOE on 6/26.

    So, it is a Quicken problem, but not that it is reporting the wrong price. It's quoting the price for FB, which is correct. The Quicken problem goes back to when FB became Meta and Quicken never changed it in security information, at least on my computer and apparently many others.

    https://www.cboe.com/us/equities/listings/listed_products/symbols/FB/

  • bmciance
    bmciance Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Exactly. FB is a new ETF that trades in the $40 range. Before that came about FB would still give you the price for Meta. Now that another security is using that ticker it won't work anymore. I had changed the ticker and name to Meta back when they officially changed and have never had an issue. Anyone who still has FB as the ticker must change it in Quicken now or they will get the wrong price.

    Quicken Windows user since 1993.

  • xigiff
    xigiff Quicken Windows Subscription Member ✭✭

    Perhaps too soon to declare victory, but my quotes are now looking good, have for a day or more, and quote updates seem to be good.

  • Vince3
    Vince3 Member ✭✭

    That was the problem. Oddly enough, when I first looked at the situation on Friday, Meta was showing as the symbol. Today, however, it was showing as FB. I changed it and the Quicken world is back on its' axis. Thanks to all above for the help!!

  • scshoes2
    scshoes2 Quicken Mac Other Member

    We need instructions re: HOW to change the name and ticker in Quicken Mac Classic. I've tried but it gives the message "This security (META) is already in your security list" - even though all my Quicken holdings show as Facebook Inc and FB - can't find META anywhere in the investing detail. I can only edit the price and I have to do that every day because each new download brings in the wrong price again. I'm getting downloads using Direct Connect for Fidelity and Quicken Connect from Wells Fargo. The brokerage website platforms are correct - the pricing is wrong in Quicken. If I select Security Overview from the link for the security, it goes to https://investing.quicken.com/public/api/index.asp?symbol=FB&..wsodbackdoor..=off and this is the FB ETF with incorrect pricing.

  • mshiggins
    mshiggins Quicken Windows 2017 SuperUser ✭✭✭✭✭

    @scshoes2 there was a similar discussion started in the Mac Investing category. There were no solutions given as yet, but perhaps if you pose your question there, one of the Mac super users can provide a Mac specific answer. Here is the discussion:

    https://community.quicken.com/discussion/7963725/meta-shares-downloading-from-broker-as-fb

    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the Quicken Windows FAQ list

  • Cary Kittner
    Cary Kittner Quicken Mac Subscription Member ✭✭

    I'm having this problem too and can't change the name of FB to META on Mac version of quicken deluxe. I also get teh message "This security (META) is already in your security list" and can't do anything to correct that.

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