Lost Portfolio Access

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steina81
steina81 Quicken Windows Subscription Member ✭✭
in Errors and Troubleshooting (Windows)

I am running Quicken Classic, Premier; Version 63.21; Build 27.1.63.21. I am running it on a laptop with Windows 11, Home edition.

Thursday, June 26, I lost all access to portfolio analysis. When I go through the help screens most references are gone. The older references send me to a screen that does not exist. It was a pick on a tab on the dashboard.

Comments

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Have you tried using the function Help / Refresh Sign in?

    If that doesn't work, …
    Sometimes a picture is worth a thousand words …
    Can you please capture one or more images of your Quicken window showing the issue, sensitive information blacked out as necessary to protect your privacy but annotated to describe the situation, and attach the image(s) here?
    How do I post a screenshot in the community from a mac

    How do I post a screenshot in the community from windows

    Please save images to files of file type PNG or JPG only. They're easier to work with than PDF files.

  • steina81
    steina81 Quicken Windows Subscription Member ✭✭
    image.png

    Here is the top bar of my Quicken Screen. Investments showed up both on the top menu and on the tabs. I review the portfolio table every evening after the stock market closes

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Take a look at View / Tabs to show.
    Is "Investing" enabled in the popup list?
    Are all other tabs enabled?

    Also try Help / Refresh Sign in to refresh and verify your Quicken ID and password.

  • steina81
    steina81 Quicken Windows Subscription Member ✭✭

    Bingo!! I have been using this APP for three years and the tab was unchecked last Thursday.

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