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Lost Portfolio Access

steina81

I am running Quicken Classic, Premier; Version 63.21; Build 27.1.63.21. I am running it on a laptop with Windows 11, Home edition.

Thursday, June 26, I lost all access to portfolio analysis. When I go through the help screens most references are gone. The older references send me to a screen that does not exist. It was a pick on a tab on the dashboard.

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Comments

UKR

Have you tried using the function Help / Refresh Sign in?

If that doesn't work, …
Sometimes a picture is worth a thousand words …
Can you please capture one or more images of your Quicken window showing the issue, sensitive information blacked out as necessary to protect your privacy but annotated to describe the situation, and attach the image(s) here?
How do I post a screenshot in the community from a mac

How do I post a screenshot in the community from windows

Please save images to files of file type PNG or JPG only. They're easier to work with than PDF files.

steina81

Here is the top bar of my Quicken Screen. Investments showed up both on the top menu and on the tabs. I review the portfolio table every evening after the stock market closes

UKR

Take a look at View / Tabs to show.
Is "Investing" enabled in the popup list?
Are all other tabs enabled?

Also try Help / Refresh Sign in to refresh and verify your Quicken ID and password.

steina81

Bingo!! I have been using this APP for three years and the tab was unchecked last Thursday.