Issues stemming from a recent migration to QWin

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nomadintrovert
nomadintrovert Quicken Windows Subscription Member ✭✭

To start with, I'm on Business & Professional Version R63.21, Build 27.1.63.32, using Windows 11 Enterprise.

  1. After I did a sync with all of my accounts, it's telling me that one of my eligible accounts wasn't included, yet when I go back to the eligible account list, I don't show any that were excluded.
  2. When I started the windows app for the first time since the migration, I noticed that when I tried to scan the QR code, it gave me the error "{refresh_token":"4e121d00-436b-4012-a2b6-257e59e7be7e"}
  3. When trying to log into the iPhone and iPad apps, it hangs up as it's trying to connect with my Quicken account. As an aside, just before I migrated, I did change my username.
  4. When I used QMac, my data file was called Mike's Quicken Data. When I did the export transfer, I used the default name "Mike's Finances". It appears that Win is treating them both as active. Is there a way to merge the two so only one is active?

Comments

  • splasher
    splasher Quicken Windows Subscription SuperUser ✭✭✭✭✭

    The Quicken cloud account (QCA) information that is accessed when using QMobile or QWeb is tied a a single Quicken desktop data file. Your Mac and Win files are two separate entities as far as Qucken cloud accounts go, so they are independent from each other. Anything you may of setup in the QCA while using Mac will have to be reestablished using Win.

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list