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Numerous Errors Entering / Updating Data

Birdman24

For the past few days, I have been attempting to add / update data in LifeHub. However, due to errors "Oh no! Apologies, but we're experiencing difficulties sending your data." the product is not usable. I have tried different computers (Windows 11), different browsers (Chrome & Edge) and the QLH extension. Once an error occurs within an item, the errors continue. Sometimes retries allows for a word or two be added but then again it only allows for a few characters.

Hopefully this is an issue on the QLH server and not a corruption of my data.

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Comments

Quicken Jasmine

Hello @Birdman24,

Thanks for reaching out!

If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed.

Let me know!

Birdman24

@Quicken Jasmine

Thanks for your reply. I have using QLH extensively the last couple of days and I have not had any further errors or problems. Hopefully, it was an issue that the Operations team recognized and corrected. In the event I experience the issue again, I'll update this thread with a screenshot.

Quicken Jasmine

Hello @Birdman24,

Thanks for coming back to let us know! I am happy that the issue has been resolved and no other issues are occurring!

Have a wonderful day!

Birdman24

@Quicken Jasmine

I was doing some additional updates this weekend by adding items to a folder. Everything had worked for a while, but then I started getting errors making text updates in the notes field. Sometimes I could enter several words and then again, I could enter only a few characters before I got an error "Sorry, but we are unable to make your changes." Interesting, the info that I had entered was captured when I go back into the item to continue updates.