Ally Bank - CC800

Snakebit12

Good day to all.

I have been getting a CC800 message for my 3 accounts at Ally Bank for about a week.

The strange thing is that the daily balance and transactions are downloading.

I have deactivated all of the accounts and re-added them but still get this error message.

As long as balances and transactions are coming in, I'm fine. But it bugs me that I am still getting the error message.

John

Screen Shot 07-02-25 at 09.14 AM.PNG

Quicken Anja

Hello @Snakebit12,

We appreciate you reaching out!

Upon checking your account internally, we’re seeing an FDP-185 (CC-585) error occurring. We recommend reviewing the following support article for more information.

Additionally, please review the Community Alert regarding CC-800 errors, as this is also a known issue currently being investigated. There's no ETA for a resolution at this time, but you can follow the alert for updates as they become available.

We know these lingering errors can be frustrating, especially when downloads are still working—thank you for your patience while we work toward a fix!