Amazon Store Card eBill

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I've noticed that the eBill for Amazon Store Car parses the Minimum Due and (Total)Amount Due incorrectly. It is putting the Minimum in as the (Total) Amount Due and the Minimum as N/A. Anyone else see the same?

Version 8.2.1 (Build 802.57282.100)

Comments

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @TimXXX,

    Thanks for reaching out!

    • 1. Which financial institution is listed as the provider for your Amazon Store Card in Quicken? (For example, is it Synchrony Bank?)
    • 2. Are you seeing this issue consistently each month, or did it just start happening recently?
    • 3. When you click into the eBill details, do both the Minimum Due and Total Amount Due fields show up at all, or is one actually missing or showing as N/A?
    • 4. Are you using any scheduled transactions linked to this eBill? If so, does it autofill the incorrect amount?
    • 5. Have you tried removing and re-adding the eBill to see if the parsing resets?

    Let me know!

    -Quicken Jasmine

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Just checking in because I have not heard from you yet. Are you still needing assistance?

    Let me know!

    -Quicken Jasmine

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Checking in once more before this thread is closed due to no activity.

    Let me know!

    -Quicken Jasmine

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    This thread has now been closed. Please start a new thread if you come back and are still experiencing issues.

    Thank you!

    -Quicken Jasmine

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This discussion has been closed.