I don't want to use online services.

dansclan28

I've been using quicken for years and recently bought the Classic DELUXE Windows and Mac version. After installing it, I imported my files from the Mac I have been using. All seemed well at first, until I started editing my accounts. I couldn't edit anything on the right side of the editing window! Quicken thinks I want to use online services. I do NOT! (There isn't any web site information in the "Home Page" web site address.) I prefer using paper statements to balance all of my accounts. When I click the online services tab, it wants me to use my most recent statement to create the account all over again. And mess up my balance.) All I want to do is be able to update my account information. I never want to go online. Even though I have never activated online services, how can I deactivate this feature?

Quicken Anja

Hi @dansclan28 ,

Thanks for reaching out! I understand you're looking to use Quicken strictly offline without any online services, and I’m happy to help clarify how to do that:

• To deactivate online services for any accounts that may have been unintentionally connected:
  - Go to Tools > Account List
  - Click Edit next to any account showing an online connection
  - Navigate to the Online Services tab
  - Click Deactivate to disconnect it from online features
• To turn off Quicken Cloud sync (Mobile & Web features):
  - Go to Edit > Preferences > Mobile & Web
  -Click the toggle button to turn sync OFF
• Yes, all Quicken Classic subscription tiers, including Deluxe, fully support manual use. You are not required to set up or use any online connections if you prefer to enter transactions and reconcile manually using paper statements.
• Regarding the subscription label:
  Quicken is now sold as an annual subscription—we no longer offer a one-time purchase model (this was discontinued after Quicken 2017). That said, even if your subscription expires, you’ll still be able to access and use your data manually in Quicken Classic Deluxe. Just note that an inactive subscription will display a banner at the top of the screen, which can only be removed by renewing your subscription.

For more details on what happens when a subscription ends, here’s a helpful article on our Data Access Guarantee.

Hope this helps!