Trouble connecting to Mission Federal Credit Union - error CC-502

jcauldren

Title says it all - transactions from my bank account at Mission Federal Credit Union are not loading, since 7/9/2025. Please help!

Quicken Jasmine

Hello @jcauldren,

Thanks for reaching out with this issue!

Upon further review, I can see that you are also receiving the CC-502 (FDP-102) error internally with your Mission Federal Credit Union. This error is caused by maintenance on the bank's servers that Quicken uses to download transactions. We recommend that you don't deactivate and reactivate your account(s) to troubleshoot this specific issue, as it could cause other problems. Also, you may be able to log into the bank's website successfully and still receive this error in Quicken. 

First, please attempt to refresh your account(s). You can do so by following the instructions below. It is recommended to save a backup before proceeding (just in case). You can view these instructions and more information in this Support Article.

1. Open the transaction register for the account with the error message.
2. Click the Gear Icon in the upper right of the register and select Update Now.

1. Follow the on-screen instructions to complete the update.
2. Repeat these steps for each account with this error.

Let me know how it goes so we can continue further if needed!