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New Quicken Connection with Fidelity treats FZDXX as both Money Market & Cash

udechwordiEr

I am a Quicken Mac user (Classic subscription) and currently, I'm seeing a problem (reported to Quicken on 7/30 with Quicken ticket number = 118 80 730) where my money market fund FZDXX was previously treated as a money market, but with the new connection, I am seeing this treated as both CASH and also a Money Market position so my account market value is equal to the "Correct Balance + balance of FZDXX", which I believe is also being seen by Windows users. Are any Mac users also seeing this problem? I have gone back to my old connection for the time being which does not have the issue, and I'm contemplating moving back to the Windows version of Quicken if its more stable. I notice there was a pause on the migration on the Windows side but the pause has been lifted… does this mean that Windows issues with Fidelity, in particular the handling of money market funds has been resolved on the windows side??

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Comments

Quicken Kristina

Hello @udechwordiEr,

Thank you for letting us know you're seeing this issue. I checked on the ticket, and can see that the ticket is still open. That indicates that the issue is not yet resolved. If you haven't already done so, I recommend that you navigate to Help>Report a Problem and send a problem report with log files attached. Please include ATTN CTP-13955 in the description of the issue.

Please let me know once the problem report is sent, so I can add you to the ticket.

Thank you!

(CTP-13955)

udechwordiEr

I appended a problem report when I opened the problem

pschueler89

I am getting the same problem with Fidelity FZEXX Money Market being treated as both Cash and a Money Market position. I have to zero out the incorrect cash balance to fix the problem. I will report the problem like you noted.

Quicken Kristina

Hello All,

There is now a Community Alert that covers this issue. To be notified of any updates, once available, and to know when the issue is resolved, please bookmark the alert linked below:

https://community.quicken.com/discussion/7965464/new-8-29-25-fidelity-updates

Thank you!

checkyourmirrors

Same problem…

MichaelAngelo

I added FDZXX to the security list. It wasn't there.

Type: Mutual Fund

Asset Class: Money Market.

Deleted the placeholder.

Shut down / restarted Quicken.

Problem solved.

Bob Perkins

checkyourmirrors

I was hoping that was the fix and the security was incorrect but the challenges seems to be the quantity is way off with -112.28 shares so I am showing a negative balance.

Quicken Kristina

Hello @MichaelAngelo,

https://community.quicken.com/discussion/comment/20510693#Comment_20510693

Thank you for sharing!

Hopefully this will help others encountering similar issues!

Hello @checkyourmirrors,

https://community.quicken.com/discussion/comment/20510783#Comment_20510783

To clarify, which security are you seeing this issue with (FZDXX, FDZXX, FZEXX, etc.)? Are you seeing any incorrect transactions or placeholders that may be causing this issue? Do you have any duplicate securities that may account for the missing shares?

I look forward to your response!