Chase Download Fail

Eastwayroad

Since yesterday, my banking & credit card account downloads via E.W.C. are freezing up. Attempts to reset & reactivate also result in complete system crash.

My Fidelity & Vanguard brokerage downloads using D.C. are working fine.

QWin user since '96 and never saw so much turmoil with connections.

Quicken Anja

Hello @Eastwayroad,

We appreciate you bringing this issue to our attention!

Based on what you described, this kind of issue can sometimes be caused by a specific connected account or by sync-related settings interfering with the update process. To help resolve this, please review and follow the guidance in this support article, which covers a range of troubleshooting steps, including identifying problematic accounts, adjusting sync settings, refreshing your connected services token, validating your data file, and more.

Following these steps can often pinpoint the source of the problem and help restore smooth updates.

If you continue to experience issues after trying these suggestions, please let us know.

Thank you!