Barclays Card Error cc-601

JKP

Barclays Credit Card-Master Card. Error CC-601 Started this morning. I have had problems with Barclays on and off for over a year. It would be nice to get this fixed.

Quicken Anja

Hello @JKP,

I understand how frustrating it can be to run into this error, especially with ongoing Barclays connection issues. When checking your account, I can see you're receiving an internal FDP-101 (CC-601) CP_SCRIPT_ERROR. Please refer to this support article regarding this error.

As noted in the article, this error occurs when Quicken is unable to connect to the bank to receive transaction information—often due to something on the bank’s end blocking Quicken’s connection. In some cases, Quicken Support may need to escalate the issue.

Please wait 24 hours and try again. If the error persists after 24 hours, you’ll need to contact Quicken Support directly so they can collect and review your log files and escalate if necessary.

Thank you!

aradulescu

I have the same problem. I also discovered it first on 8/14. Today (8/16) it is still not solved.

And, to @JKP point, the Barclays connection has been problematic for a long time. It is the only connection that I have that reliably gives me problems. This is not the kind of reliability that either Quicken or Barclays should strive for.

Quicken Anja

Hello All,

Thank you for taking the time to report this issue!

We have forewarded this issue to the proper channels to have this further investigated. However, we request that you please navigate to Help > Report a problem within your Quicken program and submit a problem report with log files and screenshots attached in order to contribute to the investigation.

It would also aid the investigation to include a sanitized file when submitting the problem report. A sanitized file is a data file that removes personally identifiable information so you can comfortably share this file with the Quicken team.

While you will not receive a response through this submission, these reports will help our teams in further investigating the issue.

We apologize for any inconvenience in the meantime! Thank you.
(CBT-770)

Camlin

I also have the problem with Barclays the past few days and have had connectivity irssue for the past year with Barclays. Any ide when this will finally get resolved????

RalphC

I connected to Barclaycard yesterday, but this morning it is down. This is probably the IT dept. doing scheduled maintenance on their servers. I suspect they'll be back up by Monday morning.

Hal Barron

After receiving an error message FDP-101 for a few days, now I get FDP-192, which says the multi-factor authentication protocol is not supported. I tried submitting an error report, but when I tried to include a sanitized file, I got the spinning beach ball for a long time and had to force quit Quicken (I am on a Mac). Any advice other than just to wait?

SleepyTime

https://community.quicken.com/discussion/comment/20504448#Comment_20504448

Same issue. The really odd part is I track 2 accounts with them (mine and my wife's), and only her account is having issues. I tried reconnecting it and it reports the same error. Logging into the Barclays website works fine.

Quicken Jasmine

Hello All,

Thank you for sharing and joining this thread.

If you are experiencing this issue, please submit a problem report using @Quicken Anja's previous instructions.

Let us know once you have done so!