Quicken Classic creates duplicate register entries after editing transactions

VTebifront

The automatic download (for both Citibank and Chase) seems to work. But after I edit a transaction, most often because I am recategorizing or splitting the transaction, I hit the save button on the right side of the register and the transaction magically appears twice. The workaround that I have found is to delete the current transaction (which deletes both of the duplicates) and then immediately hit Undo Delete. The edited transaction reappears without the duplicate.

Before and after delete/undo delete

Screenshot 2025-08-26 150522.png

Screenshot 2025-08-26 150818.png

This has been an issue for me for many months. Since using the workaround, I haven't addressed it because I knew I was getting a new computer soon. Ok - I have a new computer with Windows 11 and I downloaded the program again thinking that this would "fix itself". It hasn't. This is a maddening problem that won't go away. Help please.

BK

What version of Quicken you are running (Help > About Quicken)? And are you using dual monitors?

I encounter this sporadically as well, but I found an easier solution for me: Instead of deleting, just quit Quicken and re-launch it and the duplicate ones disappear every time. Sometimes going into another register and coming back resolves it too, but not always. Please try these and post back your findings.

In my case this suggests that Quicken's register is accurate but there is some issue with displaying the transactions properly. I think it might be some kind of graphics scaling issue that Quicken is not playing well - just a theory.