PNC Authorization Link Quicken uses is not working

Lance R

My PNC account needs to re-authorize, usually not an issue, but today it takes me to a PNC link that no longer works. Live chat support was beyond useless, cannot emphasize how beyond useless they were. Chances are PNC changed the URL for authorizing new connections and Quicken needs to update its software to reflect that. Always a possibility PNC just has issues right now, but I am guessing the link just needs updated. The link Quicken takes me to in order to authorize is attached. I am sure it will fail for anyone who tries it. I tried for multiple computers over multiple ISPs. https://open-banking.pnc.com/obp/login/web/authorize?client_id=retail_obp_hb_orchestrator_proxy_client_i00400

Borwindog1

I received this message when trying to reactivate my PNC account:

You don't have permission to access "http://open-banking.pnc.com/obp/login/web/authorize?" on this server.

How do I fix this?

Lance R

Same issue here, also made a post here about it.

https://community.quicken.com/discussion/7965466/pnc-authorization-link-quicken-uses-is-not-working

UKR

The usual question is: What browser is being invoked when you try to reauthorize your account?
If your current "browser A" is not working, try to setup and use another one ("browser B") as the default browser for http and https, then try to repeat the authorization process.

You may also need a firewall entry to allow Microsoft Edge Webview2 to access the Internet

Locate the exact folder containing Webview2. The number shown in the path above may be different for your PC.
 

Lance R

Browser is not an issue. Computer is not an issue. I have tried from multiple computers, multiple ISPs.

Chezling

Yep, this is what I'm getting:

Access Denied

You don't have permission to access "http://open-banking.pnc.com/obp/login/web/authorize?" on this server.

Reference #18.2b24c317.1756496009.2fa5d840

https://errors.edgesuite.net/18.2b24c317.1756496009.2fa5d840

albmich

Keep getting err CC-505 when trying to update PNC as well so maybe it is on PNC's end.

Quicken Kristina

Hello All,

Thank you for letting us know that you're encountering this issue with CC-505 and Access Denied errors. If you haven't already done so, please follow the troubleshooting in this article on CC-505 errors: https://www.quicken.com/support/error-when-using-online-services-cc-505/#section-windows-2

Due to the number of reports, I have forwarded this issue to the proper channels for further investigation and resolution. Please navigate to Help>Report a Problem and send a problem report with log files attached to contribute to the investigation.

To be notified of any updates, once available, and know when the issue is resolved, please bookmark this Community Alert:

https://community.quicken.com/discussion/7965471/update-8-29-25-all-pnc-connection-options-fdp-105-cc-505-or-access-denied-errors

Thank you!

(Ticket #11926199/CTP-14314)

Harry D

I got the same errors as others have reported, but this afternoon I was able to successfully connect PNC accounts using WebConnect, with the expected authorization on the PNC side working normally. So for me, the error was fixed rather quickly.

Quicken Kristina

Hello @Harry D,

Thank you for sharing your experience. I'm glad to hear you were able to get your PNC accounts connected using the PNC Bank - WebConnect option.

If the issue returns or if you need further assistance, please feel free to reach out!