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Express Web Connect+ Not Accommodating Two Account Logins at Same Bank - Capital One

jkennelly

I have two Capital One credit card accounts in Quicken. One for myself and one for my wife. Each account has a separate login at Capital One. These accounts have been linked to Quicken and working well for the past year. Now both accounts had to be reauthorized. When using Express Web Connect+, Quicken will connect with whichever account I first link. When I go to line or reauthorize the second account, Quicken seems to assume the login information that I input for the first account at Capital One is the same and automatically links to the first account. Quicken does not allow me to input login information for the second account.

Any suggestions?

(Quicken Classic Deluxe - Windows 11 Home)

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Accepted answers

Tom Young

This problem has come up again and again with the movement of financial institutions away from Direct Connect in favor of EWC+, though I've never encountered this issue with my own file.

The following has been touted as a "fix":

All comments

Tom Young

This problem has come up again and again with the movement of financial institutions away from Direct Connect in favor of EWC+, though I've never encountered this issue with my own file.

The following has been touted as a "fix":

jkennelly

The fix you proposed worked!! Thank you!

Arctic Hare

This thread should be moved out of the "All Things Canadian" topic because neither EWC+ nor Direct Connect exist in Canada, so clearly this post is not related to Canadian Quicken.

Quicken Anja

https://community.quicken.com/discussion/comment/20510089#Comment_20510089

@Arctic Hare Post has been moved to the appropriate category! Thanks for pointing this out.