Disable Quicken From Grabbing Paid Bills for BofA

Question

Hello,

I have all my bills manually entered, and suddenly Quicken is not pulling the paid bills automatically. Now I have two entries in the bill and income reminders section. One for paid bills with a green flag and another for due bills. Can you please tell me how to disable Quicken from auto grabbing these bills?

Thank you

[Edited-Readability]

Quicken Alyssa · Answer

Hello @SpiritedUsual,

Thank you for following up with additional details.

It sounds like your reminders are duplicating, which is strange. I have a couple of things I would like to check.

Can I have you go to Tools>Manage Bill & Income Reminders?

From there, go to Options in the top right, and then Suggest Reminders.

What options do you have checked off there? Also;

* Where is your data file located?
* Is your file being synced/backed up by any third-party services like Carbonite, OneDrive, Dropbox, or Norton?

Looking forward to your response.

SpiritedUsual · Answer

Hi thanks for the follow up. Quicken is not updating my bills as paid. It is creating a totally new reminder marked as paid and leaving the manually created reminder as due or unpaid. But yes I want to disable this behavior. I also do not have the disable bank bill pay option.

[Edited - Removed partial account number]

Quicken Alyssa · Answer

Hello @SpiritedUsual,

Thank you for those additional details.

To clarify, you would like to disable the bank bill pay option so that Quicken doesn't automatically update these as paid?

If so, you can disable bank bill pay by doing the following:

* Go to Tools.
* Select Account List.
* Click Edit next to the account with bank bill pay enabled.

* Open the Online Services tab.
* At the bottom, there should be an option to disable bank bill pay.

Let me know if that accomplishes what you were wanting.

Thank you!