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UPDATED 10/16/25 HealthEquity - CC-501/FDP-101

Quicken Kristina

We are currently seeing an issue with HealthEquity returning an FDP-101 error in Quicken Classic for Mac and Quicken Classic for Windows. This is likely due to a passkey now being required for users to sign in.

Our teams have escalated this issue and are working to get it resolved. While we don’t yet have an estimated time for a fix, we’ll provide updates here as soon as more information is available.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community.

(Ticket #11984690/12004052/CTP-14738)

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Quicken Kristina

UPDATE 10/13/25

We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience.

Thank you!

Quicken Anja

UPDATE 10/16/25

We have received an update from HealthEquity confirming they no longer support connections with financial data aggregators following their recent security upgrade to passkey authentication.

Quicken Classic for Mac users may receive FDP-101 and Windows users may receive CC-501 errors when trying to connect or update accounts.

Below is an email confirmation from HealthEquity:

We apologize for any inconvenience this may cause! Thank you.