OL-220-A Error for First Horizon Bank accounts

Donald Brooks

Is anyone having OL-220-A errors while attempting to download from One Step Update. The last date I have for an update is October 8th. I have the latest update from Quicken R64.30 Build 27.164.30.

Quicken Anja

Hello @Donald Brooks,

Thanks for reaching out!

The OL-220-A error occurs when a bank’s Quicken-formatted files are temporarily changed or unavailable, preventing transaction downloads. Even if you can log in to the bank’s website successfully, Quicken may still receive this error due to how the bank’s file is delivered. This is a common issue with file formatting or server availability and will likely require that you reach out to the financial institution to resolve it.

Please review this support article for full details.

Thank you!

Donald Brooks

I already reviewed that support article and did everything it suggested. I am still unable to download my transactions.

Donald Brooks

Since no one else has responded to my inquiry, it must be a problem with mine only. I will try other resetting my update for the 5 accounts I have.

Donald Brooks

It is fixed. I deactivated and then reactivated. It now sees all of my accounts and has download on all of my First Horizon accounts.

mikeweberatl

I’m having the issue also, but was waiting to see if it resolved by itself. I’ll try deactivating/reactivating now.

Quicken Anja

https://community.quicken.com/discussion/comment/20515121#Comment_20515121

@Donald Brooks Thanks for the update and sharing the solution that worked for you! Glad to hear it is fixed now.

https://community.quicken.com/discussion/comment/20515409#Comment_20515409

Hello @mikeweberatl,

Thanks for chiming in!

If needed, please see this support article for deactivating and reactivating instructions.

Let us know if this works for you too!