Quicken Mac - Why am I unable to download from B of A

Patrick Day
Patrick Day Quicken Mac Subscription Member ✭✭✭
in Download, Add/Update Accounts (Mac)

During my most recent download from B of A, when I attempt to import the file, I receive the following message: Web Connect support for your financial institution has either temporarily or permanently discontinued (CC885). I received the same message a week ago. I have never had a problem with B of A downloads before. I cannot find any message from either Quicken or B of A regarding a change in download procedures.

Answers

  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta

    Here's the announcement thread from Quicken about this:

    https://community.quicken.com/discussion/7966609/9-30-25-bank-of-america-web-connect-discontinued

    According to that post, BoA is responsible for discontinuing support for importing downloaded QFX files; the only way to connect to BoA is to download directly from BoA using Quicken Connect.

    Quicken Mac Subscription • Quicken user since 1993
  • Patrick Day
    Patrick Day Quicken Mac Subscription Member ✭✭✭

    Guess it would have been nice if BofA had notified. I changed settings to Quicken Connect, so it should be easier to download in the future. Thanks for your answer.

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