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Fidelity Brokered CD Price Quote Downloads Rounding

emhamiltn

Since converting to the new EWC+ connection method last week, I've been noticing that the MV of my CD's per Quicken isn't matching what Fidelity shows. Upon further review, I noticed that the price quotes being imported by Quicken for ALL of my CD's are being rounded to two decimals whereas Fidelity's site clearly shows pricing out to three decimals. Anyone else noticing CD price quote discrepancies?

In a now closed discussion (see link below), I read that @tompfr was noticing discrepancies on the CD price quotes as well.

https://community.quicken.com/discussion/comment/20515149#Comment_20515149

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Comments

Quicken Kristina

Hello @emhamiltn,

Thank you for letting us know about this issue. The issue you describe sounds the same as the earlier reported issue with CDs from the alert linked below:

https://community.quicken.com/discussion/7965464/updated-9-22-25-fidelity-updates

If it is, that issue was marked resolved, and I would recommend contacting Quicken Support directly for further assistance. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

I apologize that I could not be of more assistance!

emhamiltn

@Quicken Kristina

As far as I can tell, it’s not the same problem. The CD totals are off and it is because the pricing is off. Quicken is rounding the pricing down to two decimal places where in actuality the pricing Fidelity has on its website is rounded to three decimal places.

Quicken Kristina

Thank you for your reply,

I recommend that you contact Quicken Support directly to report this issue, since typically they are able to troubleshoot issues and escalate as appropriate faster than we can on the Community. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

I apologize that I could not be of more assistance!

emhamiltn

ISSUE REPORTED TO QUICKEN SUPPORT

vnolin11

On a positive note… on 09-19-2025 I was fortunate to successfully convert to EWC+. Prior to converting my live file, I sold all of my money market holdings, leaving only the SPAXX for the Brokerage accounts and FDRXX for IRA accounts. I also, converted two test files. First test file was a template copy of my live file. Secondly, I created a new test file (add accounts). During all conversions, except the new test file, I had numerous duplicate transactions to delete.

On 09-24-2025 I made another template copy of my live file. The difference being, I connected all of my non Fidelity accounts so that I would have an exact test file copy of my live file. Unlike prior conversions, I had fewer duplicate transactions to delete.

All accounts have been in agreement with Fidelity online for over one month.

The only thing that needs correcting is having CDs display three decimal points (99.123) instead of two (99.12).

The month prior to 09-19-2025, I had numerous failures with test files and similar errors to what many of you are having. All of my account holdings are simple containing only money market and CDs.

Best of luck to everyone going forward…

I have attached various screenshots from Quicken and Fidelity my online accounts.

Online Brokerage account:

Screenshot Change Fidelity Brokerage account Core position.png

Online IRA account:

Screenshot Change Fidelity IRA account Core position.png

Quicken Brokerage account:

Screenshot Quicken Account Details Fidelity Brokerage Account.png

Quicken IRA account:

Screenshot Quicken Account Details Fidelity IRA Account.png

Quicken Brokerage account:

Screenshot Quicken Online Center Fidelity Brokerage Account.png

Quicken IRA account:

Screenshot Quicken Online Center Fidelity IRA Account.png

Quicken Kristina

Hello @vnolin11,

I'm glad to hear that almost everything is displaying correctly.

For the problem with CDs rounding to 2 decimals instead of 3, I forwarded this issue to the proper channels for further investigation and resolution. Please navigate to Help>Report a Problem and send a problem report with log files attached to contribute to the investigation.

Let me know once the Problem Report is sent!

Thank you!

(CBT-889)

vnolin11

https://community.quicken.com/discussion/comment/20517608#Comment_20517608

I sent the Problem Report.

Quicken Kristina

Thank you for the follow-up,

I added you to the ticket.

emhamiltn

As of the last couple of days, price quotes for Fidelity CD's are no longer downloading. They just stopped, whereas prior to stopping they were doing the 2-digit decimal rounding issue.

Quicken Kristina

Thank you for the follow-up,

If you haven't already done so, please navigate to Tools>Security List and make sure that your CDs are still selected.

Thank you!

emhamiltn

All CD's are and have been continuously selected to download quotes.

Quicken Kristina

Thank you for confirming,

Just in case the updates didn't stop, but are just delayed, I'd recommend waiting until tomorrow. If they still fail to update tomorrow, then please contact Quicken Support directly for further assistance. They have access to tools we can't access on the Community and they're able to escalate the issue as needed. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

Thank you!

emhamiltn

The downloading of price quotes resumed, but the price rounding issue (which was the initial topic of this discussion) still persists.

Quicken Kristina

Thank you for the update,

I'm glad to hear the new problem has been resolved. The ticket for the original problem is still open and in work.

Thank you!