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FIDELITY MIGRATION???

DGG47

I am a 30+ year user of Quicken and am very perplexed over the Quicken-Fidelity fiasco regarding the migration from the DC method over to EWC+ method of updating accounts.

After seeing all of the various comments and problems Quicken Users have encountered thru this process, I decided to hold off until I was being forced to make this switch. That time had finally come last week and I could no longer use the Direct Connect method to update accounts.

I decided to set up a Brand new Test account containing only my Fidelity Accounts (1 Brokerage, 1 Rollover Traditional IRA, 1 Roth IRA, 1 Credit card). After making the REAUTHERIZATION as instructed, logging in to Fidelity, Signing my Rights away agreeing to Terms of Use, Choosing the active accounts using the COMPLETE TRACKING METHOD, the accounts were downloaded.

I am running Windows 11, Quicken Version R64.30, Build 27.1.64.60

Here are the SAD results of this migration:

Place Holders Resultant Missing Transactions

Brokerage account - 14 62

IRA account - 27 94

Roth IRA - 1 2

Grand Totals 42 158

Why should I, as a Quicken Subscriber, who has NEVER experienced a problem with downloading any Fidelity Account data on my accounts in the past be happy with these results?

All the above missing information is clearly recorded and documented in the accounts on Fidelity's website . This missing data renders the Quicken Program virtually useless for tracking account progress (gains, losses, cost basis, total returns, tax situations, etc). Having to manually enter all this transactional data is totally unacceptable, when I already have backups using the DC method containing all this data.

Is there a away to integrate this data other than manual entries?

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NotACPA

Other than a few (less than 20, over 6 accounts) duplicated transactions, the migration went well for me. No issues.

I suggest that you contact Q Support, via the link at the top of this page, as you've got more issues than can be readily dealt with in this forum.

jersey42

https://community.quicken.com/discussion/comment/20516619#Comment_20516619

I am glad it went well for you. For me, I had just under 300 duplicate transactions in 14 total accounts. PITA, but I can easily live with a one time annoyance if the other issues are fixed. The biggest ones for me are:

Inability to treat FDRXX as my cash balance/core account. Accounts with SPAXX as the cash mostly work fine (*with one minor exception). I have changed my core account to SPAXX for all accounts that will let me. Unfortunately I have three accounts that only allow FDRXX as the core account. I escalated this with Fidelity, but they can not change this. These three accounts have at least four to five times the number of transactions as the other accounts combined.
Wrong cash balance in portfolio view with one account. Balance in register and reports is fine. *this is the minor exception to #1.
Some dividends showing up a deposits.
Problem handling dividend transactions with separately linked cash accounts.

I suspect I will find other problems as I start to download more transactions over the coming weeks.

NotACPA

Replying point by point

1) In the taxable accounts (mine & wife's), we use "Show Cash in a Checking account". My funds are actually in FDRXX, and hers in SPAXX, but the "Show Cash … " option seems to have bypassed that FDRXX issue.

In a 3rd taxable account, there's no cash at the present … so I won't know until month-end what happens.

I my 2 IRA accounts, all dividends/capgns/etc are directed to a bond fund … so no cash. In my wife's IRA the $8.81 of cash is in FDRXX, but I show it as cash in Q … so far, no issue.

2) My portfolio view is correct, in all aspects

3) Haven't had any dividends since conversion, so unknown.

4) Again, no divs yet.

pfbishop05

I agree, this rollout is a disaster. They are relying on us the users to do their beta testing. Total incompetence. They should never have forced us to utilize this connection method. Their lack of testing gives me concern about the security of access to our financial institutions. As they now have the passwords and login information for our financial institutions, that makes me very nervous.

ha_amin

There are too many threads addressing the same concern with connection issues at Fidelity. It is a disaster and to date not many of the suggestion by NotACPA and another Quicken rep have been helpful for me. I do appreciate the help.

I still have basic problems with transactions not downloading.

Also a 30 year user of Quicken.

ktinspire

I have been calling Quicken and Fidelity weekly if not more often to express urgency and frustration. I was being told just another week or a couple more days by Quicken representatives. When they give me an answer like that I ask them if they were provided that information or are they making that statement then scold them for making up erroneous and unreal timelines. I always get a different take on the situation each time I call mainly from Quicken.

Never had this or other issues before Quicken started it's paid subscription.

unknown

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