nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

CLOSED 1/22/26 Charles Schwab Bank - Web Connect bid Discontinued

Quicken Kristina

We have become aware that Charles Schwab has shut down the Retirement Services (DC) Direct Connect server. Because that host is gone, One Step Update now fails with OL-293/OL-292 error for those retirement accounts (error codes will differ in Quicken Classic for Mac).

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community.

Thank you.

(Ticket #12017921)

Find more posts tagged with

Investments

Online Banking

Windows

Quicken Mac

Ongoing Alert

Comments

Quicken Kristina

UPDATE 11/1/25

We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience.

Thank you!

Quicken Kristina

ONGOING 11/8/25

This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

We apologize for any inconvenience and appreciate your patience.

Thank you!

Quicken Anja

CLOSED 1/22/26

This issue has been marked as closed. However, this Alert will remain available for those who may still be experiencing it.

If you’re still encountering the issue, we recommend reaching out to Quicken Support for further assistance.

Thank you!