Unable to add an Xout transaction

Question

Running on a current version of Win11 and Quicken Classic.

In an investment account I have Xout transactions.  I need another.  Quicken will not let me copy and paste an existing Xout transaction (paste is grayed out) or create a new one.

When I add a new "cash transferred out of account" transaction it comes up as a WithdrwX rather than a Xout.  When I edit the WithdrwX and Xout transactions they look the same except for following:  In the WithdrwX transaction the "Inv. Amount" and the "Cash Amount" are both the same (eg -$500 and -$500).  However in Xout the "Cash Amount" are not the same (eg $500 and -$500).

Any thoughts as to why I am not able to add an Xout transaction?  I have been searching for an answer but those provided in various places are unhelpful (often just wrong).

Thanks!

NotACPA · Answer

That looks to me like it's almost the same and the "merger" that I encountered.

I'd treat it the same as there was a share count change.  "Sold" and "Bought", as there's no tax impact in an IRA.

SGap · Answer

Side note:  For whatever it is worth, I have been using Quicken for various projects for well over 20 years.

The merger was described as:

MERGER PAYOUT #REOR M0051695450000 as of Oct-17-2025 AUDMDEEN GLOBAL EQTY IMPACT FUND INSTL (04315J837)

MERGER FROM 04315J837#REOR M0051695450002 as of Oct-17-2025 ABRDN FDS EMERGING MKTS DI (AGEM)

It was not clear to me how exactly to handle the questions Quicken asked me when these transactions came in. After a couple of attempts (by going back to backups) I did get AGEN into Quicken.  Quicken had the share count right but I had to go in and change the security to AGEN manually.  I never found a way to prevent Quicken from going to cash and ending up with the wrong cash entry.  Hence the need for the XOut entry.  The WithdrwX looks a bit odd but the numbers are ok now.

BK · Answer

I figured you encountered some inconsistency leading to your question. I have had that happen to me and in my case was my own fault where I incorrectly transferred funds to a 401k (hence XIn) and corrected it later by moving it to an IRA. However, it maintained its prior XIn value instead of changing it to ContribX, creating an inconsistency. So I deleted that transaction at the "transfer source" and reentered it and it became correct and consistent.

Point being, I cannot explain why such thing happened in your case - sorry. It shouldn't. Could be a bug or changes to Fidelity as Fidelity seems to have had soooo many issues based on the posts in this community that I am not surprised at all.

Also the answer to your prior question about copy/paste: there are certain transfer investment transactions that cannot be copy/pasted. It is not a bug and my guess that it has to do with the link to the source/destination account and/or underlying tax related item where Quicken perhaps could not handle well - again purely a guess and I welcome if someone can educate us on that.