Account expiration ????

KMThomas
KMThomas Quicken Windows Subscription Member
edited November 26 in Signing in, Passwords, and Activation (Windows)

I have been receiving a banner across my Quicken stating my subscription has expired. It was renewed in Sept. I have shut it down and opened it numerous times, but it does not help.

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Answers

  • Jon
    Jon Quicken Mac Subscription SuperUser, Mac Beta Beta

    Try logging out of your account & logging back in again - that may reset the account status.

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @KMThomas,

    Thank you for sharing your experience.

    As @Jon has stated, please sign out and back in to your Quicken software.

    Please follow the steps below in order to do so.

    1. Navigate to Edit
    2. Preferences...
    3. Quicken ID & Cloud accounts
    4. Click Sign in as a different user (or it might say Sign in using a different Quicken ID) image.png
    5. Follow the prompts to Sign Out  skue85fpnptc.png
    6. Sign back in using your Quicken ID (email) and password 

    Once back in, you should no longer see the banners.

    Hope this helps!

    Quicken Alyssa

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