Morgan Stanley transactions are not downloading into Quicken for Mac

jjrichards

I am running Quicken for Mac, and my transactions from Morgan Stanley were automatically downloading. These stopped downloading the last few days.

I did update from Mac Sequoia to Mac Tahoe the last few days.

How can I amend to have all the transactions from Morgan Stanley download automatically?

[Edited-Readability]

Quicken Alyssa

Hello @jjrichards,

Thank you for sharing a detailed account of your experience.

Sometimes updates can cause issues like this. Are you seeing any errors at all?

One thing you could try is restoring a backup from before you did updates/before this issue happened, and see if your accounts still download fine in the backup file.

To do this:

1. Go to File.
2. Select View/Restore Backups…
3. Select a backup that predates the issue.
4. Click Restore Selected Backup.

Let me know if the issue is still present.

Thank you!