Reauthorizing issues

Berko

Why am I getting the Reauthorizing for some of my accounts and once I go through the step to reauthorized the next update, I get the exact same issue?

Quicken Anja

Hello @Berko,

Thanks for reaching out! A few questions to help us investigate your reauthorization issue:

• Which financial institution(s) are giving you this problem?
• Where is your Quicken data file stored? Is it on your local hard drive (C: Drive) or a cloud-based/external drive (e.g., OneDrive, DropBox, USB, etc.)?
• Have you attempted any troubleshooting steps so far? If so, what were they?
• Are you using a VPN while updating your accounts? If so, does disabling it make any difference?
• Do you have any antivirus or malware protection software running that may be interfering with Quicken? If so, have you tried temporarily disabling it to see if the issue persists?
• When did this issue first start occurring?
• Were there any significant changes to your system or software before the issue began (updates, new installations, etc.)?
• Could you please provide a screenshot of the reauthorization prompt or error you’re seeing?
  • If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

This info will help us better understand what’s happening and assist you more effectively.