Bug in calculating credit card balance

nisarun
nisarun Quicken Windows Subscription Member ✭✭

I noticed that on one of credit card accounts, when I enter a charge (expense) to the account register the balance goes down. It should go up

When I make a pmt to the credit card the balance should go down. But it has gone up?

Happens only on this one credit card account. Others seem use correct math.

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Comments

  • splasher
    splasher Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Your CC account shows BLACK numbers in the balance column which indicates that you are in an OVERPAYMENT state.

    CC accounts should show RED numbers indicating that you owe money.

    My guess is that you have some payments that have been duplicated or the Opening Balance of the account is incorrect.

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

  • nisarun
    nisarun Quicken Windows Subscription Member ✭✭

    You are right, Mr. Splasher. I was struggling with some downloads the other day and there were duplicates downloaded. Fixed it.

    Thanks.

    Now, if you can use your expertize and tell me how to download transactions from Bank of America which stopped supporting QFX downloads.

    And why one of account registers doesn't show a panel that had a tab for downloaded transactions and bill reminders. It did until a few weeks ago.

  • splasher
    splasher Quicken Windows Subscription SuperUser ✭✭✭✭✭

    I'd love to help you with your BofA issues, but I don't bank with them so I can't help.

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod
    edited November 15

    Hello @nisarun,

    I can see you already created a separate post about the Bank of America downloads issue. Please keep discussion of that issue to that discussion:

    Thank you!

    Quicken Kristina

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