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Target National Bank - CC-511

G. Scott Phillips

Quicken Classic Deluxe for Windows, Version R64.35, Release 27.1.64.35

I have been unable to connect to Target National Bank for the past several days to download transactions for my Target REDcard with error code CC-511. I've disconnected the account from online services and am not unable to reconnect, getting the same CC-511 error code.

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Windows

Comments

Phil H.

Same issue on Windows version. Guess that's why I have almost given up on Target's connection

gsquaredmarg

I'm experiencing the same error code. Same version and release. CC-511 is a new one for me. Usually with the CC-501/503 they resolve in a few days without having to do anything. Don't like that it says to "Contact Quicken Care"!

pqschipper

Quicken Classic Premier for Windows Home 11, Version R64.35, Release 27.1.64.35

Same situation here. Just tried resetting the account and that failed.

Quicken Anja

Hello All,

Thanks for taking the time to report this issue!

We will be forwarding this issue to the proper channels to have this further investigated. However, we request that you please navigate to Help > Report a problem within your Quicken program and submit a problem report with log files and screenshots attached in order to contribute to the investigation.

It would also aid the investigation to include a sanitized file when submitting the problem report. A sanitized file is a data file that removes personally identifiable information so you can comfortably share this file with the Quicken team.

While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

We apologize for any inconvenience in the meantime! Thank you.
(CBT-920)

GTmem

Been getting errors for about a week, so I tried the Add New Account path that was mentioned in similar closed string. However, I am getting the cc-511 error so I cannot get to the step to link to existing account.

[Merged Post]

MajorEvent

I was getting the cc-511 for Target National Bank but the Quicken Support AI had me do a reset and that deactivated the downloads and failed to re-activate with the same cc-511 error. The AI provided numerous instances of bad information. For example, it told me to remove the institution name from the Account Details General tab but that field is not editable in my case. So, now I can't even setup downloads due to the cc-511 error.

allgoodnamestaken

Is anyone have issues with Target not downloading transactions as of 11-15-25? I know i can only download once a statement has posted. I received a statement a few days ago but nothing happened, i got a cc-511 error. Tried again a few day later and got the same results. I tried an account reset but that deleted all my credentials. If I enter username, password it just keeps asking for that info. Thank you for any update.

[Merged Post]

dmgold

https://community.quicken.com/discussion/comment/20522308#Comment_20522308

This problem started on the Mac side last April and has not been fixed yet!

Quicken Kristina

Hello @allgoodnamestaken,

Thank you for letting us know you're also seeing this issue. I merged your post with the ongoing discussion. The issue has already been reported to our teams for further investigation and resolution.

Thank you!

Quicken Alyssa

Hello @GTmem,

Thank you for sharing your experience. I have merged your post into this existing thread.

As you can see, this is a known issue and is now being investigated. If you would like to aid in the investigation, you can send over your log files by going to Help>Report a problem>Send to Quicken.

Do let us know if you send them over so we can add them to the ticket.

Thank you!

G. Scott Phillips

Shortly after Quicken Anja's comment to my initial post, I submitted a problem report through Help > Report a problem within my Quicken program, along with log files and a sanitized file.

Quicken Alyssa

@G. Scott Phillips,

Thank you for letting us know.

I can see that Anja has added log files for you to the ticket.

MajorEvent

I was able to reconnect with Target National Bank just now. For some reason, there was a balance error going all the way back to the opening balance. Not sure what happened with that, but I just adjusted the opening balance to compensate.

Quicken Alyssa

@MajorEvent,

Thank you for letting us know that you have been able to connect.

Happy to hear you were able to narrow down the balance issue as well. If you need more help, don't hesitate to reach out.

Thanks again.

Quicken Anja

Hello All,

Just checking in!

Could all following this thread please confirm whether or not this issue is still ongoing, or if it is working now?

Thank you!
(CTP-15268)

G. Scott Phillips

I have been able to reconnect my Target Red card to online services, and have since been able to update it as well.

Quicken Anja

https://community.quicken.com/discussion/comment/20522990#Comment_20522990

@G. Scott Phillips Thanks for following up and confirming! Glad to hear it is working now.

Snorkle

For the past couple of days Target National Bank update has been working. Of course I would like to see transactions being downloaded as they occur rather than after each statement closing.

Quicken Anja

https://community.quicken.com/discussion/comment/20523043#Comment_20523043

@Snorkle Thanks for the update—I’m glad to hear the connection is working again.

As for when transactions download, that timing is fully controlled by the financial institution. Quicken can only download transactions once the bank releases them, so if they only send them after the statement closes, then that is what you’ll see in Quicken.

Thank you!

gsquaredmarg

https://community.quicken.com/discussion/comment/20522747#Comment_20522747

That's not a Target thing, that's a Quicken thing that sporadically happens when accounts are reconnected. Plagiarizing someone else's tip: Put the opening balance of all your accounts in the memo field of the first transaction. Makes it a lot quicker to sort out when this happens.

gsquaredmarg

I've been connecting and shows successful download on OSU. Today it downloaded two transactions for 10/29. Statement closing was yesterday.

Quicken Anja

https://community.quicken.com/discussion/comment/20523118#Comment_20523118

@gsquaredmarg Thanks for the update! Glad to hear it is working.