Target National Bank - FDP-163 error

Mike Casillas
Mike Casillas Quicken Windows Subscription Member ✭✭
edited November 14 in Download, Add/Update Accounts (Mac)

Getting the following error message when attempting to connect to Target National Bank:

"We were unable to connect to Target National Bank. Please try again later. If this issue persists, contact Quicken Care and report this error code and institution name. (FDP-163)"

In the details it says:

"Invalid Wareki year. Account keys have changed and need to be updated"

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Comments

  • Curtis88
    Curtis88 Quicken Mac Subscription Member ✭✭
    edited November 15

    On MacOS, my Target Circle card connection was working 4 days ago, but has now stopped working. Disconnecting and then trying to reconnect the Target account did not work. This is the error I receive:

    We were unable to connect to Target National Bank.

    Please try again later.

    If this issue persists for more than 24 hours, please contact Quicken Support and report this error code and institution name.

    Care Code: FDP-163

  • blubkeman
    blubkeman Member ✭✭✭
    edited November 15

    Same issue for me. Two days now. Will give it one or two more to see if corrects.

  • karendr
    karendr Quicken Mac Subscription Member
    edited November 15

    Same issue for me as well with FD-163. Tried to re-connect and same messsage.

  • markwirth1
    markwirth1 Member ✭✭✭
    edited November 15

    Same here as well on Mac.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Mike Casillas,

    Thanks for the details. The FDP-163 error you’re seeing falls under a group of connection errors that occur when Quicken’s financial data platform is blocked or unable to connect on the bank’s end. The “Invalid Wareki year / account keys have changed” message indicates that something changed on Target’s side, preventing Quicken from accessing the updated account information.

    Please refer to this support article for more information.

    Per our guidance for these FDP-series errors, please wait about 24 hours and try the update again. If the error continues after that, the next step is to contact Quicken Support so one of our support agents can review your logs to determine what’s causing the block and escalate further if needed.

    Thank you!

    -Quicken Anja
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  • tdjoren
    tdjoren Member ✭✭
    edited November 14

    Disconnected and attempt to reconnect online failed. Will wait and try again in a few days.

  • markwirth1
    markwirth1 Member ✭✭✭

    Same problem here the last few days.

  • no one
    no one Quicken Mac Subscription Member, Mac Beta Beta

    same issue

  • Quicken Anja
    Quicken Anja Moderator mod
    edited November 15

    Hello All,

    Thank you for taking the time to report this issue!

    We will be forwarding this issue to the proper channels to have this further investigated. However, we request that you please navigate to Help > Report a problem within your Quicken program and submit a problem report with log files and screenshots attached in order to contribute to the investigation.

    image.png

    It would also aid the investigation to include a sanitized file when submitting the problem report. A sanitized file is a data file that removes personally identifiable information so you can comfortably share this file with the Quicken team.

    While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

    We apologize for any inconvenience in the meantime! Thank you.
    (CBT-920)

    -Quicken Anja
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  • AJ_Kohn
    AJ_Kohn Quicken Mac Subscription Member ✭✭
    edited November 15

    Quicken for Mac. Not working with Target National Bank.

    Error:

    We were unable to connect to Target National Bank. Please try again later. If this issue persists, contact Quicken Care and report this error code and institution name. (FDP-163)

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @AJ_Kohn,

    Thanks for reaching out!

    This issue has been escalated internally, though we do not have an ETA on resolution at this time. To contribute to the investigation, please refer to my previous response for instructions on submitting log files.

    https://community.quicken.com/discussion/comment/20522309#Comment_20522309

    Thank you!

    -Quicken Anja
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  • LatinNYWill
    LatinNYWill Quicken Mac Subscription Member ✭✭

    I have been getting…."We were unable to connect to Target National Bank".

    Please try again later. If this issue persists, contact Quicken Care and report this error code and institution name. (FDP-163)"

  • Quicken Anja
    Quicken Anja Moderator mod
    edited November 18

    Hello All,

    Just checking in!

    Could all following this thread please confirm whether or not this issue is still ongoing, or if it is working now?

    Thank you!
    (CTP-15268)

    -Quicken Anja
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  • markwirth1
    markwirth1 Member ✭✭✭

    working for me now. Thanks.

  • Quicken Anja
    Quicken Anja Moderator mod
    https://community.quicken.com/discussion/comment/20522987#Comment_20522987

    @markwirth1 Thanks for confirming! Glad to hear it is working now.

    -Quicken Anja
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  • musicfanatic815
    musicfanatic815 Quicken Mac Subscription Member, Windows Beta Beta
    edited November 20

    I am experiencing the same issue. The connection was functioning properly until approximately one week ago, but I have been unable to reconnect since then.

  • Curtis88
    Curtis88 Quicken Mac Subscription Member ✭✭

    Yes, Target is syncing and working for me, too. Thank you.

  • blubkeman
    blubkeman Member ✭✭✭

    Working again for me as well. Thanks.

  • Quicken Anja
    Quicken Anja Moderator mod

    @Curtis88 & @blubkeman Thank you both for confirming that it is working for you now! Glad to hear it.

    https://community.quicken.com/discussion/comment/20523157#Comment_20523157

    @musicfanatic815 Upon checking your account on our end, your last connection attempt with Target National Bank appears as though it was successful—is that not what you're seeing on your end? If so, could you please elaborate and tell us exactly what is occurring? Are you receiving any specific error code(s) and/or message(s)?

    Check back and let us know! Thank you.

    -Quicken Anja
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  • miketor
    miketor Quicken Mac Subscription Member

    I no longer see the connection failure, but transactions are not downloading.

  • Mike Casillas
    Mike Casillas Quicken Windows Subscription Member ✭✭

    I am still getting the error message when attempting to sync with Target National Bank:

    image.png
  • tedkontos
    tedkontos Quicken Mac Subscription Member ✭✭
    edited November 21

    Working for me now. At least connecting.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @miketor, @Mike Casillas, and @tedkontos,

    @miketor & @tedkontos—I’m glad to hear that you’re able to connect now! If transactions still aren’t downloading despite a successful connection, please note that some users have mentioned Target National Bank may only make transactions available after statement closing. This is a limitation set by the bank, not Quicken.

    @Mike Casillas—Looking internally at your connection attempts, your last attempt appears to have been successful. Can you confirm if that’s the case on your end now, or are you still seeing the error message?

    Thank you!

    -Quicken Anja
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  • markwirth1
    markwirth1 Member ✭✭✭

    I retract my statement that this is working again. Even though I haven't been getting any error messages, I also haven't made many purchases since it was "fixed". Today after my statement was posted, all of the older transactions this month downloaded at once so clearly this is only downloading the transactions after a statement has been posted instead of when the transaction posted. This still needs to be addressed since it's not working the way it used to.

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