ONGOING 12/2/25 TD Bank Web Connect - Unable to import web connect / QFX files

Quicken Alyssa
Quicken Alyssa Quicken Windows Subscription Moderator mod
edited December 2 in Alerts, Online Banking & Known Product Issues

We’ve identified an issue with TD Bank Web Connect in which the Web Connect file cannot be imported. This issue has already been reported to TD Bank; however, no ETA is available.

In Quicken for Mac, the import returns the error:

“Download Unavailable.”

image.png

In Quicken for Windows, the import fails with the message:

“Quicken is currently unable to verify the financial institution information for this download. Please try again later.”

image.png

Thank you.

[Ticket#:12059567 - CTP-15285]

Quicken Alyssa

Make sure to sign up for the email digest to see a round up of your top posts.

Tagged:

Comments

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    UPDATE 11/25/25

    Our teams remain engaged in addressing this issue. An estimated timeline for resolution is not currently available.

    We apologize for any inconvenience and thank you for your continued patience.

    Thank you!

    Quicken Alyssa

    Make sure to sign up for the email digest to see a round up of your top posts.

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    ONGOING 12/2/25

    This issue is still ongoing, and our teams are actively working toward a resolution. At this time, we do not have an ETA or additional details to share. We will update this alert as soon as more information becomes available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you.

    Quicken Alyssa

    Make sure to sign up for the email digest to see a round up of your top posts.

Categories