Edward Jones D/L throwing a OL-301-A error

dccrens
dccrens Quicken Windows Subscription Member ✭✭
edited November 22 in Errors and Troubleshooting (Windows)

Edward Jones D/L throwing a OL-301-A error. I can log in to EJ on their site with no issues, but running a one-step update fails.

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  • dccrens
    dccrens Quicken Windows Subscription Member ✭✭

    Tried again and it worked. So the error was probably on the EJ side.

  • splasher
    splasher Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Mine worked first try this morning. Generally, if I get an error from EJ, I retry almost immediately and it will succeed. Not sure what causes it, but when it does rarely happen, the retry works.

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @dccrens,

    Thanks for reaching out and updating your post to let us know it's working now! If the issue returns and continues to persist, please don't hesitate to reach back out.

    Thank you!

    -Quicken Anja
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