This discussion was created from comments split from:
PNC bank upgrade affecting Quicken downloads?
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I am getting error OL-297-A error as well today…. “Unable to connect to the internet” with a red globe. I keep trying and on the 3rd or 4th try it connects and completes. I have seen this intermittently over the last 6 months. I think the problem is something different and unrelated to the last few weeks. I don’t think it’s a PNC issue. Fingers crossed. :-)
Hello @Rick8 & @charlieo.Hemlock,
Thank you for letting us know you're seeing this issue. If you haven't already done so, please start troubleshooting by following the instructions in this article on OL-297 errors: https://www.quicken.com/support/error-when-using-online-services-ol-297/#section-windows-0
Please let me know how it goes!
Thanks for the tip. I saw the article earlier. However, the issue comes and goes, at least with my Windows 11 install that has worked flawlessly for two years with Quicken. I did close the program and reboot. No difference. After 2-3 tries Quicken connects and completes. Personally, I think this is a Quicken connection/server issue (as the article suggests could be the cause). It’s odd that more than one person is seeing this issue at the same time (for it to be a user system). I hope people don’t start changing firewalls and/or TLS settings until we see if it clears up on its own…. as it has for me in the past.
Just my thoughts.
My son uses Schwab checking and says he sees the OL-297-A error intermittantly too. I am sure Quicken at some level has logs that show the connection issues…. but it can't hurt to make them aware.
