Treasury Direct - Never Works

DPW-CT
DPW-CT Member ✭✭
edited December 1 in Investing (Mac)

I am never able to get Treasury Direct to work, put in my OTP and invariably get this error. I tried removing Treasury Direct from Mac keychain - what's the trick

Unexpected Error Please try again later.

Care Code: FDP-101

Details:
CP_SCRIPT_ERROR
Account Number is not present

Quicken Mac Classic

Screenshot 2025-11-30 at 6.54.17 PM.png
Tagged:

Comments

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @DPW-CT,

    Thank you for reporting this to us.

    After checking your connections internally, I can confirm you are receiving an FDP-101 error. This error occurs when Quicken is unable to connect to the bank to receive transaction information.

    Here is a Support Article that covers this error. If you receive this error for more than 24 hours, please contact Quicken Support directly, as further investigation and escalation may be necessary.

    Thank you.

    Quicken Alyssa

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  • DPW-CT
    DPW-CT Member ✭✭
    edited December 1

    This has been a problem for months - I'm looking for a detailed explanation, and would like to hear from other users experiencing the problem (or those who have solved it)

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    @DPW-CT,

    Thank you for following up.

    Unfortunately, there is no more explanation I can provide you based on the information I have available to me.

    It might be worth contacting the financial institution to see if they can provide some insight or explanation as to why this is happening. It could be that they block third-party aggregators on certain days or at certain times. This is something I have seen with other financial institutions in the past.

    We can investigate it from our end and even process an escalation on your behalf, if needed. To do that, you will need to reach out to Quicken Support.

    I am sorry that I don't have more information to provide.

    Quicken Alyssa

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  • retird
    retird Quicken Windows Subscription Member ✭✭✭✭

    History of Treasury Direct…., lots of reading…

    https://community.quicken.com/search?domain=all_content&query=treasury%20direct&scope=site&source=community

    Windows 11 (2 separate computers)..... Quicken Premier.. HAVE USED QUICKEN CONTINUOUSLY SINCE 1985.

  • DPW-CT
    DPW-CT Member ✭✭
    edited 10:04AM

    [Removed - Violation of Community Guidelines]

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello All,

    This is now a Known Issue, and multiple banks are being affected. Our teams are aware and working toward a solution. To be updated on progress/changes as they occur, open the linked alert and bookmark it.

    We apologize for any inconvenience.

    Quicken Alyssa

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  • DPW-CT
    DPW-CT Member ✭✭

    what do you mean by and multiple banks are being affected.  Treasury direct seems to be a unique proboem

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    @DPW-CT,

    I apologize for the confusion.

    It is a Known Issue. Please click on the linked alert to view more detailed information.

    Treasury Direct is being affected, along with a list of other banks as well. To stay up-to-date on progress and/or changes, please bookmark the alert. We do not currently have an ETA as to when this will be resolved.

    Thanks again!

    Quicken Alyssa

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