ONGOING 12/16/25 QWIN: Unable to Import QFX Files After Updating to Quicken R65.15/R65.17

Quicken Alyssa

We have heard from several customers in Quicken Community that there may be an issue importing QFX files in Quicken Classic for Windows after updating to R65.15 or R65.17. 

Instead of the normal QFX import process, customers are encountering Quicken Windows prompting for an installation disk or .MSI file. The issue doesn't appear to be specific to any financial institution. And it should be resolvable by uninstalling and reinstalling the application.

Our teams are aware of and investigating the issue. There is currently no ETA as to when this issue will be resolved.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community. 

Thank you!

[Ticket#12081746/CTP-15415]

Quicken Alyssa

UPDATE 12/9/25

We don’t have an estimated timeline for a resolution, but our teams are actively working to address the issue.

We apologize for the inconvenience and appreciate your patience.

Thank you!

Quicken Alyssa

ONGOING 12/16/25

This issue remains ongoing, and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

We apologize for any inconvenience and appreciate your patience.

Thank you!